A business retention program you can start this week.
The do-it-yourself playbook for putting every business in your town on the map. One person, a spreadsheet and a printer. It is the way we first ran it.
Free for economic development corporations, chambers and cities.
What is in the box
Three files. Together they are a complete program your office can run with the team it already has.
The playbook
Sixteen pages. Everything we learned running it by hand.
- The seven steps, start to finish
- The 100-point rubric
- A fix-it sheet for every line
- Door, phone and follow-up scripts
- What to report to your board
Scorecard and Tracker
A workbook for Excel or Google Sheets.
- Type Y or N and the score adds itself up
- Prints a one-page scorecard for the owner
- Tracks every business and every visit
- Counts your board numbers for you
Certificate template
For every business that reaches 90.
- Add your logo once
- Type the name, the score and the date
- Opens in PowerPoint, Google Slides or Canva
An intern, a spreadsheet, Canva and a lot of hustle.
A couple of years ago we started a program in Elsa, Texas with no software at all. An intern looked up one business at a time, scored its Google listing against a rubric we built in house, made a scorecard by hand, and walked it to the owner's door.
We called it a digital facade program. A facade grant fixes the front of a building. This fixes what a customer sees on Google before they ever see the door.
This box is that program, written down so you can run it in your town. It is a great program no matter how you run it.
Daniel Rivera, CPM, CTEDFounder, Digital Facade Texas
The program is four moves.
The manual way works. It is also slow.
The playbook shows you exactly where the time goes, so you know before you promise your board the whole town.
By hand, with this box
- You look up each business
- You score one at a time
- You score again when you find the time
- Owners wait for your visit
- It depends on one person
With Digital Facade Texas software
- Every business in your city limits is found for you
- The whole town is scored at once, and again every month
- Owners look up and fix their own listing
- Certificates and board reports are built in
- Anyone on your team can run it
Tell us where to send the box.
Fill this in and the downloads open on the next page. No cost. No commitment.
- The 16-page playbook
- The Scorecard and Tracker workbook
- The certificate template
Use it and share it inside your organization.